General terms and conditions of sale


The present conditions of sale are concluded on the one hand by DOKA Productions, a company with a capital of 7650 euros, whose registered office is at 394 impasse des envers d'en bas - 74450 le Grand-Bornand- France, registered in the Annecy Trade and Companies Register under number B 503 232 290, hereinafter referred to as "DOKA Productions", and on the other hand, by any individual or legal entity wishing to make a purchase via the "" website, hereinafter referred to as "the buyer".

The purpose of the present conditions of sale is to define the contractual relationship between DOKA Productions and the buyer, and the conditions applicable to all purchases made through the DOKA Productions website, whether the buyer is a professional or a consumer.
The acquisition of a good or service through this site implies unreserved acceptance by the buyer of these conditions of sale.
These conditions of sale shall prevail over any other general or special conditions not expressly approved by DOKA Productions.
DOKA Productions reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the buyer's order.

Characteristics of goods and services offered
The products and services offered are those listed in the catalog published on the DOKA Productions website.

These products and services are offered while stocks last.
Each product is accompanied by a description drawn up by the supplier; for certain products marked DF, the purchaser may have access to the supplier's documentation.
The photographs in the catalog are as accurate as possible, but cannot guarantee perfect similarity with the product offered, particularly with regard to colors.

The prices shown in the catalog are inclusive of VAT in euros, applicable on the day of the order; any change in the rate may be passed on to the price of the products or services.

DOKA Productions reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
The prices indicated include "or do not include" the costs of order processing, transport and delivery, insofar as they take place in the geographical zones specified below.

Geographical area
The online sale of products and services presented in the site is reserved for buyers residing in Europe.

Buyers wishing to purchase a product or service must :
- complete the identification form, giving all the contact details requested;
- fill in the online order form, giving all the references of the products or services chosen;
- validate the order after checking it;
- make payment in accordance with the terms and conditions;
- confirm the order and payment.
Confirmation of the order implies acceptance of these terms and conditions of sale, acknowledgement of full knowledge thereof, and waiver of the right to invoke the customer's own terms and conditions of purchase or any other terms and conditions.
All data supplied and the recorded confirmation shall be deemed proof of the transaction. Confirmation shall constitute signature and acceptance of the operations carried out.
The seller will send confirmation of the registered order by e-mail.

Buyers, non-professional physical persons, benefit from a withdrawal period of seven days from the delivery of their order to return the product to the seller for exchange or reimbursement without penalty, with the exception of return costs.

Terms of payment
Payment is due at the time the order is placed.
Payments will be made by credit card, using the HTTPS secure system, which uses the SSL "Secure Socket Layer" protocol, so that information transmitted is encrypted by software and cannot be read by any third party during transport over the network.
The buyer's account will only be debited when the available products or services are dispatched, and only for the amount of the products or services sent or downloaded.
At the purchaser's request, a paper invoice will be sent, showing VAT.

Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical area.
The risks are borne by the purchaser from the moment the products leave the DOKA Productions premises. In the event of damage in transit, a justified protest must be made to the carrier within three days of delivery.
Delivery times are given as an indication only; if they exceed thirty days from the date of order, the sales contract may be cancelled and the purchaser reimbursed.

All products supplied by the seller are covered by the legal warranty stipulated in articles 1641 et seq. of the French Civil Code.
In the event of non-conformity of a product sold, it may be returned to the seller, who will take it back, exchange it or reimburse it.
All claims, requests for exchange or refund must be made by post to the following address: SARL DOKA Productions - 394 impasse des envers d'en bas - 74450 le Grand-Bornand - France, within thirty days of delivery.

The seller, in the online sales process, is only bound by an obligation of means; it cannot be held liable for any damage resulting from the use of the Internet network, such as loss of data, intrusion, virus, service interruption or other involuntary problems.

Intellectual property
All elements of the site are and remain the exclusive intellectual property of DOKA Productions.
No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, any elements of the site, whether software, visual or audio.
Any simple link or hypertext link is strictly forbidden without the express written consent of DOKA Productions.

Personal data
In accordance with the French Data Protection Act of January 6, 1978, personal data relating to purchasers may be processed automatically.
DOKA Productions reserves the right to collect information on purchasers, including by using cookies, and, if it so wishes, to pass on the information collected to commercial partners.
Purchasers may object to the disclosure of their contact details by notifying DOKA Productions. Similarly, users have the right to access and rectify any data concerning them, in accordance with the law of January 6, 1978.

Archiving - Proof
DOKA Productions will archive order forms and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of article 1348 of the French Civil Code.
The computerized registers of DOKA Productions will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Dispute resolution
The present conditions of online sale are governed by French law.
In the event of a dispute, the competent courts of Paris shall have jurisdiction, notwithstanding multiple defendants or the introduction of third parties.